07 — Customer Support & ITSM

ServiceNow

Enterprise ITSM control tower — 85%+ of the Fortune 500.

8,400+ orgs · $10.98B revenue

What monar connects to

ServiceNow serves 8,400+ organizations with $10.98 billion in revenue, used by 85%+ of the Fortune 500. It is the enterprise ITSM "control tower" for incident management, change requests, and service catalogs. monar connects to ServiceNow for agent-assisted requests, CMDB-aware actions, and automated approval workflows.

Why it matters

ServiceNow is where enterprise IT operations live. Connecting monar means your AI agent can create and triage incidents, navigate the CMDB for impact analysis, and route approvals — bringing AI intelligence to the most complex ITSM workflows in the Fortune 500.

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